Privacy Policy/Terms and Conditions

American Equipment Co. is dedicated to ensuring that all SMS marketing communications comply with applicable laws and regulations while providing valuable information to our subscribers. This policy outlines our commitment to responsible SMS marketing practices and sets clear expectations for our customers.

1. Compliance with Regulations

We adhere to all relevant laws and regulations governing SMS marketing, including but not limited to:
Telephone Consumer Protection Act (TCPA): We obtain prior express written consent from subscribers before sending promotional messages.
General Data Protection Regulation (GDPR): We respect the privacy rights of our subscribers and ensure that their data is handled in accordance with applicable data protection laws.

2. Obtaining Consent

Before sending any promotional SMS messages, we will:
Clearly inform subscribers about the nature of the messages they will receive.
Obtain explicit consent through opt-in mechanisms, such as website forms or SMS keywords.
Maintain records of consent to demonstrate compliance.

3. Message Content

Our SMS marketing messages will focus on the following content areas:
Customer Notifications: Important updates related to orders, account status, or service changes.

4. Frequency of Messages

We aim to provide a balanced messaging experience, and subscribers can expect:
Transactional messages as necessary (e.g., order confirmations, shipping notifications).
Informational messages sent as needed to keep customers informed.

5. Opt-Out Procedures

Subscribers have the right to opt out of receiving SMS messages at any time. To do so, they can:
Reply with "STOP" to any SMS communication.
Update their preferences via our website.
Contact customer service for assistance with unsubscribing.

6. Data Protection and Privacy

We prioritize the protection of our subscribers' personal information. We ensure that:
All data collected for SMS marketing is stored securely.
Subscriber information is not shared with third parties without consent, except as required by law.

7. Message and Data Rates May Apply:

Your wireless carrier’s standard messaging rates apply to your entry or submission message, our confirmation and all subsequent SMS correspondence.  Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside of our control. All charges are billed by and payable to your wireless carrier.

8. Policy Review and Updates

This policy will be reviewed regularly to ensure compliance with legal standards and industry best practices. Any updates will be communicated to our subscribers.